Shipping Policy

1. Packaging

We pack your items in a completely opaque thick brown cardboard box OR opaque high strength un-tearable poly bag. We don't put any indication of product name name in the package on the packaging box for certain categories like Lingerie, Contraceptives to maintain your privacy. This ensures complete privacy of your order and safeguards quality and packaging of your order. This is done FREE OF CHARGE!
Invoice needs to be sent along with the package due to various states/courier regulations. Generic name of the products eg. Personal Care Item OR Ready Made Garment will be mentioned on the invoice.

GIFT WRAP - We offer optional gift wrap in case you want to surprise someone OR you want additional layer of privacy. This is made available at a nominal charge of Rs.30.
  1. 3. Shipping charges

    • We may charge nominal fee for orders upto certain amount, which will be shown at the time of checkout.\
    • The total shipping charge for your Order will be displayed once you proceed to check out.
    • Octroi charges wherever applicable is prepaid and not to be borne by the customer.
    • It is our endeavor to ship all items in your Order together; however this may not always be possible due to product characteristics, or availability. Also there may be restrictions on accepting Orders for certain pin codes as cannot be shipped to those destinations. In such scenarios, order will not be accepted online and message will be displayed requesting to provide an alternate pin code.
    • Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place multiple orders.
    • In instances where customer places multiple orders within a day or two, we might combine orders and ship them together.
  2. 4. Tracking

    We shall be sending the tracking URL of the courier so that you can track the delivery yourself also.